FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Where are you based?
Junetober Scents LLC is based in Southfield, Michigan
Should I trim my wick before each use?
Yes! Each of our candles are paired with a wooden wick that should be trimmed after each burn. Please only trim your wick once the candle is completly cooled, it is suggested that you wait 24 hours before trimming.
How do I trim my wick?
You can order a wick trimmer online. Please know, you can also remove the burnt bits of wood from the top of the wick, by pinching with the tips of your fingers. After doing so, be sure to remove the burnt bits from the candle, to avoid sooting. Only do this once the candle has completely cooled.
What is the processing time?
Please allow 1-2 business days for your order to be processed. Once this is completed, you will recieve a tracking number.
When are candles shipped?
Junetober Scents ships candles out on Mondays, Tuesdays, and Wednesdays. This is to avoid your order sitting overnight or over the weekend in a USPS facility, which will run the risk of your candle melting. With that in mind, if you happen to place an order between Thursday-Sunday, it will be shipped out on Monday!